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How twinkbet Handles Your Personal Information

We collect only what we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your session secure across phone and desktop.

Account DataPayment PrivacyCookie ControlsYour Access RightsContact the Privacy Team
twinkbet How twinkbet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Our Privacy Team

Email Privacy Request Send a data access or deletion request to our privacy inbox. We aim to acknowledge your message within two business days and resolve straightforward requests within 30 days.
Live Chat Open the chat widget on any page while logged in. Our support agents can verify your identity and route your privacy question to the right team without a separate ticket.
Account Settings Log into your account, head to Settings, and choose Privacy Controls. From there you can review saved payment methods, manage cookie preferences, or flag a data concern directly.
HOW WE PROTECT IT

Data Handling You Can Check On

Account Security

Every login is protected by SSL encryption. If we detect a sign-in from a new device or an unfamiliar location, we send a one-time verification code to your registered email or phone before granting access.

Cookie Controls

We use functional cookies to keep you logged in across sessions and analytics cookies to understand page performance. You can turn off analytics cookies any time through the cookie banner or in your account privacy settings.

Data Retention

Active account data is held while your account remains open. Once you close your account, personal data is removed on a rolling schedule unless state law requires us to hold transaction records longer.

Requesting Changes

You can request a full export of your account data or ask us to correct inaccurate details through the Privacy Controls section in Settings. Deletion requests are processed after identity verification is confirmed.

Common Questions About Your Privacy

We collect your name, email address, date of birth, and state of residence. We also verify identity through a government-issued ID to confirm you're in an eligible state before your account is activated.

No. Payments through PayPal and Venmo are handled by those platforms directly. We receive a transaction confirmation and a reference ID — we never see or store your PayPal or Venmo password.

Yes. Log in, go to Settings, and select Privacy Controls to submit a data export request. We'll verify your identity and send the file to your registered email within 30 days.

Submit a deletion request through the Privacy Controls section or email our privacy team directly. We'll process the request after identity confirmation, subject to any records we're required to retain under state law.

We do not sell your personal data to advertisers. We share data only with payment processors like PayPal, Venmo, and Play+ and with identity verification partners needed to operate your account.

Personal profile data is deleted on a rolling schedule after account closure. Transaction records may be retained for as long as applicable state regulations require, then removed from active systems.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.